Cookie Policy

Thank you for visiting OTRT Designs, a bespoke curtains and blinds specialist based in Surrey and serving customers across London and the surrounding areas. This Cookie Policy explains how cookies and similar technologies are used on our website, https://otrt.co.uk, to give you the best possible experience when browsing our products, services, and information. By continuing to use or access our website, you agree that we can place these cookies on your device as described below.

We recommend reading this Cookie Policy alongside our Privacy Policy to understand how personal information collected via the site is treated. Cookies do not typically identify you personally, but they may identify your browser or device.

What Cookies Are and Why We Use Them

Cookies are small text files that your browser places on your computer, phone, tablet, or other device when you visit a website. These files help the website remember your actions and preferences over a period of time, so you don’t have to re-enter information or reset preferences every time you visit. Cookies are widely used across the web and are essential for many basic aspects of website functionality.

At OTRT Designs, we use cookies and similar technologies for a range of purposes, including ensuring that the website functions correctly, understanding how visitors interact with the site, and improving the overall user experience. Some cookies enable essential functions, such as navigating between pages or submitting enquiry forms, while others help us analyse traffic and performance so we can make ongoing improvements. Cookies may also be used to remember settings or preferences you have expressed on the site during previous visits.

It is important to understand that cookies themselves do not run programmes or deliver viruses, and they do not independently collect personal information unless you voluntarily provide such information or it is linked to identifiable submission data during a browsing session.

Types of Cookies We Use and How to Manage Them

On https://otrt.co.uk/, we may use the following categories of cookies:

Essential Cookies
These are necessary to enable the website’s basic operations. They allow you to navigate the site and access core features, such as form submissions, navigation, and certain interactive elements. If these cookies are disabled, the website may not function fully or correctly.

Performance and Analytics Cookies
These cookies collect information about how visitors use the site, such as which pages are visited most often and whether error messages are received. The data collected is aggregated and anonymous, and helps us to improve the structure, features, and content of the website based on usage trends and user interactions.

Functional Cookies
Functional cookies remember choices you make on the site—for example, if you engage with a contact form or browse specific product categories—so that these preferences are remembered on future visits.

Marketing Cookies
While OTRT Designs does not currently display third‑party adverts on the site, we may use cookies in the future to monitor the efficiency of marketing campaigns or newsletter engagements. These cookies help us understand how users find and interact with promotional content and can improve the relevance of marketing efforts.

Below are examples of how cookies may be categorised and used:

  • Session cookies that last only for the duration of your visit
  • Persistent cookies that remain on your device until they expire or are deleted
  • Third‑party cookies placed by trusted service providers used for analytics (such as Google Analytics) or performance monitoring

Managing Cookies

You can control or block cookies through your browser settings. Common options include:

  • Blocking all cookies or only third‑party cookies
  • Deleting cookies after your browsing session ends
  • Preventing cookies from being stored on your device

Most modern web browsers allow you to manage cookie settings in their preferences or settings section. Please note that preventing cookies may affect certain features of the site, including enquiry forms, navigation efficiency or content personalisation.

If you want to adjust your cookie settings, you can usually do this through your browser’s “Settings” or “Preferences” menu. Each browser has different methods for managing cookies consult your browser’s help guides if you are unsure how to proceed.

How We Use Information from Cookies

Data collected via cookies helps us understand site performance and improve our ability to serve you better. Cookies on the OTRT Designs website may track information such as the number of visitors to the site, pages visited, time spent on each page, and general navigation behaviour.

This information helps us:

  • Understand usage patterns across the site
  • Diagnose technical issues or errors
  • Enhance functionality and content relevance
  • Streamline navigation and page design

Any information obtained via cookies is aggregated and does not contain personally identifiable information unless you have provided such details elsewhere on the site, such as through a contact form or service enquiry. We do not sell cookie data to third parties, and analytics derived from these cookies are used strictly for internal improvements and service optimisation.

As most cookie data is anonymous, it cannot be used to identify you on its own. However, when paired with voluntarily submitted data (such as names or contact details shared via form submissions), cookies may help streamline or improve your user experience on future visits.

Third‑Party Cookies

Some cookies on this site are set by third‑party services that support functions such as analytics. For example, analytics cookies help track how users move through the site so we can make informed improvements to design and content. These cookies are placed by trusted partners that provide analytics or performance tracking services similar to common industry practices used across many UK business websites. These third parties may independently use cookies to support their services, and we recommend reviewing their own privacy or cookie information for details on what they collect and why.

Third‑party cookies do not contain information that personally identifies you, but they help the third party recognise your device and browser when you visit. If you adjust your browser to reject third‑party cookies, some of these tracking features may no longer be available.

Browser Controls and Opt‑Out

If you prefer not to accept cookies, you can adjust your browser settings to block cookies entirely or selectively. Depending on your browser:

  • You can delete existing cookies at any time
  • You can block future cookies from being placed
  • You can set your browser to alert you whenever a cookie is being placed

Please note that blocking or deleting cookies may affect website usability, and some features, such as form submissions or personalised content, may not function as intended.

Most browsers provide help or support documents on how to manage cookies in their system.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in how we use cookies, new technology, or legal requirements. When we update this policy, we will revise the “Effective Date” at the top of the page. By continuing to use the website after such updates, you are agreeing to the revised terms.

We recommend reviewing this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

Contact Information

If you have any questions about this Cookie Policy, how cookies are used on the site, or how we handle data collected via cookies, you can contact us at:

OTRT Designs

Address: Asml, College House, 17 King Edwards Road, Ruislip, Middlesex, HA4 7AE, United Kingdom

Email: info@otrt.co.uk

Phone: 0203 761 4105

Website: https://otrt.co.uk/